Website Privacy Policy
Farrow Orthodontics
Effective date: October 7, 2026
Farrow Orthodontics (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and disclose information through https://farrowortho.com/ and related website communications, including consultation requests, virtual consultations, referrals, and general inquiries.
Information You Provide
We collect information you submit through our website or when you contact us. Depending on the service, this may include your name, email address, phone number, appointment preferences, and the contents of your messages.
Virtual consultation submissions may include photographs of your teeth and smile and information about your treatment goals. Dentist referrals may include patient and parent names, patient contact details, referring practice and doctor information, descriptions of dental concerns, X-rays, and supporting documents. Friend referrals may include your contact details and the referred person’s name or other information you provide.
Our patient forms page links to FormDr for adult and child intake forms. Information submitted through patient intake forms may include health history, identifying information, and other details requested to support your care. Only provide information about another person when you have appropriate permission or legal authority.
Information Collected Automatically
When you visit our website, our hosting systems and website service providers may collect technical information such as your IP address, browser and device type, pages visited, referring website, and access dates and times. Cookies and similar technologies may support website functions, security, and usage measurement.
You can block or delete cookies through your browser settings. Doing so may affect some website features. If cookie preference controls are offered on the website, you can also use those controls to manage available choices.
How We Use Information
We use information to respond to questions, arrange consultations and appointments, review virtual consultation submissions, process referrals, and communicate about requested services. We may also use it to support patient intake and care, maintain and protect our website, troubleshoot problems, improve our services, and meet legal obligations.
Submitting a form or visiting the website does not by itself authorize unrelated marketing messages or uses of health information that require a separate authorization.
How Information May Be Disclosed
Information may be disclosed to authorized practice staff and service providers that help us host and maintain the website, process forms and uploaded files, manage scheduling, or deliver communications. Disclosures of protected health information must comply with applicable health privacy requirements, including business associate agreements when required.
We may disclose information as required or permitted by law, in response to valid legal process, to address fraud or security threats, or with your permission. Health information used for treatment, payment, or health care operations is subject to applicable law and our Notice of Privacy Practices. This policy does not authorize service providers to use your health information for their own advertising.
Health Information and HIPAA
Health information received through consultations, referrals, and patient forms may be protected health information under the Health Insurance Portability and Accountability Act (HIPAA). Our Notice of Privacy Practices explains how protected health information may be used and disclosed and describes your rights.
This website Privacy Policy does not replace the Notice of Privacy Practices or a required HIPAA authorization. Contact our office to request a copy of the notice or to ask about access to records, corrections, restrictions, confidential communications, or other health information privacy rights.
Email and Text Communications
We may contact you using the information you provide to respond to your request or communicate about appointments and services, subject to applicable consent requirements. Email and standard text messages may not be encrypted end to end and may be accessible to someone who has access to your account or device. Contact our office if you prefer a different communication method.
If you enroll in an automated text messaging program, message frequency varies and message and data rates may apply. You may reply STOP to opt out or contact our office for help. Marketing texts, if offered, require the appropriate consent; that consent is not a condition of receiving care. Opting out of texts does not prevent you from contacting us by phone.
Children and Referrals
Our practice provides care for children, but website forms should be completed by adults, parents, legal guardians, or authorized referring providers. We do not knowingly solicit personal information directly from children under 13 through the public website. If you believe a child has submitted information without appropriate authorization, contact our office so we can review the submission and take appropriate action.
Other Websites and Services
Our website links to services operated by other organizations, including FormDr patient forms and Google reviews. Those services may collect information under their own privacy notices. Review the relevant notice before submitting information. Information received by our practice remains subject to our applicable privacy obligations.
Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect information in our possession. No website, electronic transmission, or storage system can guarantee complete security. Do not include Social Security numbers, payment card details, or unrelated sensitive information in general inquiry forms or ordinary email.
Information is retained for as long as reasonably necessary for the purposes described here, including patient care, recordkeeping, legal requirements, and resolving disputes. Retention periods vary by information type. A request to delete website information may not apply to patient records we are required or permitted to retain.
Your Choices and Requests
You may contact our office to update your contact details, change communication preferences, or request access to, correction of, or deletion of information provided through the website. We may need to verify your identity or authority before responding. Requests are handled subject to applicable law and record retention requirements; additional privacy rights may apply depending on your circumstances.
To stop promotional emails, if offered, use the unsubscribe option in the message or contact our office. For health record requests or privacy complaints, contact our office and ask for the person responsible for patient privacy. You may also file a HIPAA privacy complaint with the U.S. Department of Health and Human Services Office for Civil Rights at https://www.hhs.gov/hipaa/filing-a-complaint/. We will not retaliate for making a privacy complaint.
Policy Updates
We may update this Privacy Policy as our website, services, or legal obligations change. Updates will be posted on this page with a revised effective date. Any additional notice or consent required by law will be provided separately.
Contact Us
For questions about this policy or to make a privacy request, contact:
Farrow Orthodontics
1370 E 15th St.
Edmond, OK 73013
Phone: (405) 341-2587
Website: https://farrowortho.com/
General inquiries: https://farrowortho.com/general-enquiries/